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Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@sunny-therapy.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@sunny-therapy.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@sunny-therapy.com

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Our Mission

At Sunny, we believe that everyone deserves the benefits of natural sunlight, no matter where they are or what their schedule looks like. Our mission is to provide innovative light therapy solutions that enhance your well-being, boost your energy, and elevate your mood. By delivering sunlight’s benefits without the harmful UV rays, we ensure that every day feels brighter, healthier, and more balanced—whether you’re working indoors, battling seasonal blues, or simply looking to improve your overall wellness.

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Our Focus

At Sunny, we recognize the importance of daily sunlight for your physical and mental health. Whether you’re spending long hours indoors, working late shifts, or facing the challenges of seasonal mood changes, our lamps are designed to bring the rejuvenating benefits of natural light into your life. Every Sunny lamp is thoughtfully engineered to provide a soothing, UV-free light that promotes well-being, boosts energy, and improves your mood

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Our Priority

We don’t just make lamps; we create a gateway to brighter, healthier living. Our commitment is to bring the benefits of natural sunlight into your space, empowering you to thrive, no matter the season or your schedule. We prioritize your well-being, helping you overcome the challenges of limited daylight so you can feel your best every day.